Systems Engineer

The Data Center, Cloud & MTDC Infrastructure team is expanding and adding several System Engineers (SE) to directly support internal and external customers by providing technical assistance and being an active member of the sales team to represent the company solutions.  These are remote positions with preference in Texas or North Carolina.

How You'll Help Us Connect The World

In this role, you will be responsible for pre-sale and post-sales support on product information, installations, and quality troubleshooting. The SE is also responsible for enabling our sellers and partners.

• Work closely with sales and marketing to provide pre-sale and post-sale application engineering support to provide additional value to our strategic/key Data Center customers. This may include traveling to customer facilities with sales and marketing personnel when additional technical expertise is required.
• Create and update solutions presentations for end-user customers and Consultants, focusing on enhancing sales of CommScope’s Data Center product lines through discussions of current systems technologies.
• Contribute new material back to the larger technical community for broader use.
• Act as liaison between Global Scale customers and manufacturing/engineering by forwarding customer technical requests and coordinating communication and follow-up with customers, Technical Managers, and Account Managers on results of requests. Interact with Enterprise System Engineers to gather and provide feedback to product line management and product engineering on current market trends and design features that will improve the marketability of the product line.
• Work closely with engineering and product line management for the design and development of new Data Center products with a particular focus on application support. Develop on-site warranty certification inspection documentation to ensure that CommScope guidelines have been followed during the installation.
• Provide training for installation partners and end-users in accordance with installation instructions and guidelines.
• Contribute to Data Center, Cloud & AI Solutions product literature maintenance by identifying inconsistencies and errors. Support sales and marketing with any media activities. This may include writing articles for publications, assisting with advertising, or preparing technical documentation such as design guides.

Required Qualifications for Consideration

• 8+ years of relevant experience (10 years preferred) with structured cabling, design, and installation in mid to large Data Centers

Working knowledge of Data Center functional areas (MDA, HDA, EDA, ZDA, EF) and familiarity with data center industry trends

• Ability to travel up to 30% , including international travel  
• Excellent communication and presentation skills

You Will Excite Us If You Have

• Preferred certifications include BICSI RCDD, BICSI DCDC or other Data Center design certifications
• Demonstrated experience with local structured cabling standards (e.g. ANSI/TIA 568, ISO 11801, ANSI/TIA-942-A)
• Bachelor/Master’s Degree in Electronics, Telecommunication, Computer or appropriate field or equivalent job experience.
• Good understanding of LAN/WAN systems and physical media requirements, including wireless applications. 

What happens after you apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how-we-hire

Why CommScope

CommScope is pushing the boundaries of communications technology. For more than 40 years, we’ve been leaders in innovating 5G, private networks and Gigabit speeds everywhere – we're always anticipating what’s next. Developments such as the Internet of Things, seamless connectivity, Cloud and 5G introduce new requirements and demand creative thinking. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

CommScope is an Equal Opportunity Employer, including people with disabilities and veterans. To learn more visit careers.commscope.com/eeo

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