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Title:  Field Application Engineer

 

 

Field Application Engineer for UK & Ireland 

 

Job Description:  

  • Technical Customer Care & Sales Support mainly for service provider key accounts across the Network technologies like: telecom, enterprise and mobile
  • Establish a strong relationship to the customer in order to specify projects / solutions with CommScope Brand
  • Development of new business concepts and implementation of network architectures design with focus on key account needs
  • implementing CommScope´s preferred product solutions including all related topics, like:
  • Technical Sales presentations internal & external
  • Leading and managing customer trainings & Hands On Workshops
  • Creating and managing customer specific Training materials
  • Conducting tradeshows and product demonstrations
  • Field trial and education of customers within installation of fiber optic and copper products
  • Liaison between several internal departments, by being the “voice of customer” in terms of:
  • Assisting in development of new products, solutions and creation of specifications
  • Provide customer feedback for Portfolio development
  • Collection of market intelligence (pricing, technology, competition etc.)
  • Field input on technology research, standards and standardization
  • Input for marketing activities, such as article writing, voice of the customer, reference site visits
  • Quality handling within region, liaison between quality department, product line management and customer. 

 

Education and requirements: 

 

  • Education - Communications Electronic Engineer, Electrician or Telecommunications Technician
  • Min. 5 years’ experience within the telecommunications industry.
  • Good commercial awareness
  • Excellent English skills are necessary, other European language e.g. French, German would be an advantage
  • Willingness to travel frequently in-country.  Some infrequent travel to Belgium and US will also be required
  • Willingness and understanding that in some instances long working hours on site may be required
  • Experienced user of MS-Office (Outlook, Word, PowerPoint Excel, Teams)
  • Knowledge in Project Management is an advantage
  • CAD (e.g. Auto CAD light, MS-VISIO) is an advantage
  • SAP knowledge is an advantage

 

Location:              UK, London EST is preferred, other location possible