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Title:  Quality Engineer I





Job Overview

Job Description Revision Date:      

Job Number:


Job Title:

Engineer, Quality

Typical Position Title: Engineer I, Quality

Typically Reports to Title:

Supervisor, Quality

FLSA Status (U.S. Only):

 Non-Exempt   -OR-     Exempt



General Summary



Provide quality engineering service to all areas of the business unit operation, primarily in design/development process, supplied product, manufacturing processes. Liase with customer quality assurance representatives for sales order acceptance tests and inspections.




Duties & Responsibilities



  • Work with customers on the development of product quality plans.
  • Work with design/development group-input at design reviews, participate in drawing change request reviews
  • Co-ordinate first article and product qualification of new and modified products, i.e trial build of product.
  • Assist in supplier selection process by conducting surveys, meeting with suppliers, creation of Supplier Verification Plans. Conduct supplier audits as required.
  • Constantly evaluate performance / methodology of receiving inspection dept.
  • Coordinate customer inspection – organise product (by sample) for customer verification, prepare reports etc.
  • Participate in returned goods evaluation
  • Support the manufacturing process by: 
  • process error prevention methodology such as FMEA’s
  • working closely with operations facilitator and process engineer on new process developments
  • monitoring process capability – SPC & MSA. etc
  • conducting internal audits
  • Recognise customer expectations and implement (or promote) appropriate procedures/awareness to ensure BU satisfaction.
  • Have ownership for controlling and ensuring root cause analysis and preventive actions are implemented for Customer Notification and Product Notification
  • Participate in Material Review Board – preventive actions.
  • Create and present appropriate quality measures. 
  • Liase with customer QA personnel (BSNL) and oversee the preparation and submission of orders requiring testing and inspections
  • Any other relevant job as per management requirement
  • Able to work within teams as an active participating member. 
  • Able to work with minimum supervision.
  • Able to manage Customer representatives, often in exacting circumstances and always maintain a professional attitude.




Judgments and Decisions


In absence of Quality Manager, will make decisions on a variety of topics on suppliers, process etc, to ensure customer satisfaction.


Will make decision within specified procedures and criteria associated with supplier surveys, MRB’s, deviation authorisation, quality/product standards.




External: Customer, Supplier, BSI, Quality (Andrew outside India), 3rd party Audit agency, CommScope Global team,


Internal: All departments, ie design, operations, planning, buyers, customer services, Logistics, W/H.




Accountability / Impact of Job


Check the box that indicates the scope of this position’s accountability and detail the locations of accountability.



       (Accountable to single country)




       (Accountable to multiple countries)




       (Accountable to multiple continents)



List either the country (local), the countries (regional), or the multiple continents (global) impacted:





Provide any additional comments relative to the accountability / impact of this position.




Minimum Job Specifications

Is this a job progression?

 Yes   -OR-     No

If this job is part of a progression, outline minimum requirements per grade in the designated section.





(Education and experience must be in related field). Select all that apply.

 High School diploma or equivalent

 Associate’s in related curriculum such as      

 Bachelor’s in related curriculum such as Engineering

 Master’s in related curriculum such as      


w/       Years of Related Experience

w/       Years of Related Experience

w/ 3+ Years of Related Experience. Experience in quality engineering in high volume/mix manufacturing environment.

w/       Years of Related Experience





 High School diploma or equivalent

 Associate’s in related curriculum such as      

 Bachelor’s in related curriculum such as      

 Master’s in related curriculum such as      




w/       Years of Related Experience



 High School diploma or equivalent

 Associate’s in related curriculum such as      

 Bachelor’s in related curriculum such as      

 Master’s in related curriculum such as      




w/       Years of Related Experience






Include demonstrated competencies and physical, mental, & interpersonal skills.

  • Thorough knowledge of quality engineering techniques for FMEA (Failure Mode Effect Analysis) & problem solving such as 8D Concern Analysis.
  • Thorough knowledge of quality systems i.e. ISO 9001, ISO 9000-2000. / TL 9000 standard.
  • Six Sigma Green Belt certified is preferred.
  • Knowledge of End-to-End Manufacturing & assembly process.




  • Computer Literate
  • Proficient communicator and interpersonal skills to deal with wide range of external and internal contacts.
  • Knowledge of Quality SAP transactions.


The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.



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