Share this Job

Title:  Key Accounts Manager

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

You will Make an Impact by

Key Accounts Managers are responsible for the CxO level relationships within identified Key Accounts.  They should be developing and implementing customer centric business strategies to expand the CommScope product portfolio, positioning CommScope as a strategic technical partner and thought leader.

The KAM will lead the development of short and long-term strategy for growing revenue, identifying new opportunities, and understanding additional revenue streams.  Accountable for driving a focused effort, identifying customer technical requirements, presenting solutions, and closing opportunities. Coordinating across global regions, interfacing with local CommScope Sales and Technical teams.


Responsibilities and expectations include:

  • Engage at CxO level within the Key Account – regional and HQ and coordinate Exec level alignment between the companies
  • Develop, manage and execute a Strategic Account Plan - detailing objectives, responsibilities, and timelines for assigned accounts - Identify short/long term product development goals and drive back into appropriate segment/product lines
  • Collaborate to maintain strategic communication with all CommScope resources who are stakeholders with assigned Strategic Accounts. This will include customer web portals, monthly reports and updating CommScope’s SharePoint site, Mobilize internal resources
  • Maintain, grow, and strengthen CommScope relationship and position within Strategic Accounts with and through, CommScope account teams and partners
  • Identify short/long term product development goals and drive into appropriate segment/product lines
  • Coordinate Exec level alignment internally, coordinate Sales Managers and collaborate with Field Sales responsible for the account
  • Achieve Trusted Adviser Status, securing Approved Supplier status
  • Project manage larger deals and negotiations
  • Identify customer problems and drive them within the appropriate business to position cross-segment CommScope solutions through to product approval status
  • Continued maintenance of Strategic Accounts’ pricing strategies
  • Coordinate consistent global or regional messaging, and engagement strategies for Key Assigned Account


You will Excite us if You Have

You will demonstrate  strong global Engineering, Sales, and Business Development background with technical acuity and the following track record of experience:

  • Proven experience in managing a multi-million dollar customer account
  • Minimum of 10 years’ experience in Outside Sales or Strategic Account Management within IT infrastructure products or services
  • Strong communication, organization and presentation skills
  • Proven expertise in account management and experience managing large strategic accounts
  • Domestic and Global Travel will be required (40-50%)

 Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. 

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at careers.commscope.com/eeo

  ; ; 

Job Segment: Engineer, Outside Sales, Business Development, Product Development, Network, Engineering, Sales, Research, Technology