Title:  Client Success Manager

In our ‘always on’ world, we believe it is critical to have a genuine connection with the work you do.

Due to growth and customer demand, CommScope is looking to add a Client Success Manager to our Global Customer Experience team.

How You'll Help Us Connect The World

As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include logistical support during project initiation, project planning, project execution, project control and project closure.

You will be identifying priority projects within each account and work with Customer Service to define capabilities. You will maintain, manage, and follow up on quality/issues log from inception to resolution.

Required Qualifications for Consideration

• BA/BS Degree in related field and / or 3+ years of related experience
• Proven experience with computer applications including PC-based business applications and project management software. i.e. SAP, Data Repository, Lotus Notes, MS Office, Visio or other flowcharting software

You Will Excite Us If You Have

• Excellent communication, negotiation, presentation and facilitation skills with all associate and Management levels
• APICS Certification and Project Management certificate of study desired
• Strong organizational and interpersonal skills with a collaborative spirit. The candidate should also be detail oriented and have a history and desire to drive efficiencies and process improvements.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. The expected salary range for this position is $76,000-$95,000.

The candidate will be rewarded with a comprehensive benefits package, including, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

What Happens After You Apply:

Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US

Why CommScope?

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.

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