Principal Systems Engineer
Selangor Darul Ehsan, Selangor, Malaysia
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.
Ruckus Networks, is seeking a Principal Systems Engineer (PSE). The PSE will be responsible for both the end customer and partner communities and will work as a team, along with business partners to design and sell Ruckus networking solutions. Primary responsibilities will focus on customer opportunities and channel partner development and enablement for Ruckus channel partners. The position of Principal Systems Engineer will perform technical demos, proof of concept trials, technical training, provide best practice design input and review, solution focused selling and positioning to all levels of decision makers, and deliver presentations for customers, partners, prospects and events. The successful candidate will be a proficient self-starter, with strong technical skills and industry knowledge, excellent communication skills with history or experience as a customer or partner facing Systems Engineer. Possess a working knowledge of the Ruckus wireless and wired portfolio and related technologies.
Responsibilities:
Assist the Account Manager and SE's in driving revenue and selling solutions to obtain quota goals
Pre-sales engineering design and network / back-office systems integration, Bill of Material creation, sales opportunity engagement, and technical training individually or in larger group settings
Identifying and driving the development of a Channel Partner territory account plan based on awareness of the business economics and trends of the industries including vertical markets in which one's customers conduct business
Have a working knowledge of Ruckus Networks wireless, wired and software products
Act as a technical advisor to Channel Partners with the ability to differentiate and competitively position Ruckus products
Knowledge Skills and Abilities:
A proficient understanding of pre-sales engineering and sales processes to include critical account management
Ability to communicate both written and oral, on technical solutions to a variety of audiences that may include executive level decision makers
Advanced understanding of partner business drivers and how to map these to a customer network platform, including identification of improvement areas in network design
Working knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax/be wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, configuration, troubleshooting, Layer 4-7 application services, security authentication methods and products, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), etc.
Working knowledge of the following areas of specialization: VLAN; Security; VoIP; QoS wired/wireless; BYOD/MDM; PtP; Mesh; Wireless Controller Architectures; Wi-Fi protocols and transmission, RF engineering, Indoor and Outdoor wireless deployments; Packet Capture/Analysis Tools; WLAN Security in the areas of Authentication, Encryption, RADIUS/AAA, EAP/PSK, and Active Directory; RF polarization and Antenna signal propagation behavior.
Education and Experience:
A professional level networking industry certification is preferred.
Experience with manufacturing, warehousing, and logistics customers and environments preferred.
Ability to support troubleshooting of complex problems
Effective technical presentation skills
Strong verbal and written communications skills
Basic Qualifications:
A completed Bachelor’s Degree.
Minimum 10+ years of relevant experience working with IP/Wireless technologies required
Why CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo
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