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Title:  Broadcast Video Technical Support Engine

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

 

Duties & Responsibilities

 

Technical Support Engineer is responsible for supporting our critical broadcast video customers. This role requires individuals to work with a variety of technologies including Digital TV, Satellite RF broadcast, MPEG-2, MPEG-4, HEVC, HDMI, and Ethernet. They assist with on-site and remote diagnostic procedures to isolate equipment malfunctions and determine corrective action required to restore equipment to proper operation.

 

Support Engineers have the opportunity to participate in high level technical design reviews and validate functionality requirements for customer architectures. Support Engineers gain a strategic understanding of the customer’s application, architectural and technical requirements and translate those requirements into system architecture designs. Engineering network routing and switching architectures for specific applications. This role requires the creation of implementation plans, procedures and processes for deploying and configuring end-to-end systems at customer sites. Support Engineers also assist with system installation, upgrade, and service activities at customer sites.

 

SKILLS REQUIRED

-Include demonstrated competencies and physical, mental, & interpersonal skills.

 

Demonstrated ability to troubleshoot and identify system-level Hands-on technical experience, in computer and networking skills preferred

Technical work experience in satellite distribution, digital cable, telecommunications, video systems, MPEG encoding

Data network routing and switching digital video routing, grooming, and transmission, telco and broadcaster applications desirable      

Experience with Linux, OpenVMS, Unix, SQL, Juniper JNCIA or Cisco CCNA certification would be an advantage

Experience in network engineering, particularly TCP/IP, UDP/IP, Multicast, Routing, Switching, Network Administration and Troubleshooting

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.

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