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Title:  Systems Engineering Manager DACH - Remote

Req ID:  71212
Location: 

Other, Other, Germany

CommScope’s RUCKUS networks simplify life for IT while enabling them to deliver outstanding user experiences. With RUCKUS products and solutions, any organization—regardless of size or sophistication—can easily deploy, lead, and expand a converged IT/OT network, while addressing unique business outcomes. With the help of machine learning and AI, IT can troubleshoot faster and proactively create, measure, and meet SLAs that address the evolving needs of their users.

How You Will Help Us Connect The World:

We are currently recruiting a System Engineering Manager (SEM) to join our team to promote our Ruckus Networks Product Portfolio. The SEM position provides technical leadership and mentorship to a team of engineers in support of sales and development efforts of the Ruckus Network Product portfolio. In this role, the Systems Engineering Manager is responsible to be an effective business partner with their regions manager counterpart as well as the leadership teams. The SEM is responsible for developing a hard-working team of System Engineers demonstrating technical and business excellence. The SEM coaches and is viewed as a mentor for SE’s on good practices to drive operational success.

Responsibilities In This Role Include:

  • Provides mentorship to Systems Engineering team in business development efforts.
  • Aligns System Engineering resources with sales revenue objectives to meet or exceed team quota goals
  • Leads SE team with technical sales plans for top revenue opportunities and strategic customers
  • Identifies and recruits qualified candidates for hire into System Engineering roles
  • Provides hands-on guidance on daily work assignments and participates directly alongside team members establishing relationships through direct action
  • Considered a knowledgeable and trusted advisor within the organization
  • Able to clearly communicate the Ruckus strategic vision
  • Lead and prioritize the efforts of technical resources by qualifying opportunities and ensuring coverage of the business
  • Ensure the SE team is aligned with the goals and priorities of the sales organization
  • Escalate all critical customer issues and actively participate as the customer advocate in TAC critical account review processes
  • Increase all sales opportunity special needs or requirements to insure support resources deliver on requests to win new opportunities and retain/grow existing installed base accounts.
  • Performance reviews and goal setting
  • Able to build development and career path planning for direct reports
  • General knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax, 3GPP & LTE (a plus) wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, configuration, troubleshooting, Layer 4-7 application services, security authentication methods and products, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), etc.

Qualifications & Experience:

  • Bachelor’s degree preferred; Minimum 3 years of meaningful experience
  • Master’s degree (optional); Minimum 2 years relevant technical experience
  • Pre-sales and industry knowledge required
  • Previous people management experience preferred
  • Preferably holds and maintains an industry professional certification in at least one wired or wireless technology area.

Why CommScope?

It’s not very often you get a chance to connect with something extraordinary.

In this “always-on” world, we believe it’s essential to have a genuine connection with the work you do. Driven by a collective sense of integrity, we are on a quest to ensure our lives, homes, and businesses are empowered by the world’s most advanced networks.

Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what’s next. We provide our employees with opportunities where they can innovate and build while growing and developing their careers. We grow with change and know the value diversity plays in bringing forth new insights and generating better solutions.

Here, you will find a collaborative culture that encourages authenticity and champions inclusiveness. Come connect to your future.

CommScope is an Equal Opportunity Employer, including people with disabilities and veterans. To learn more visit careers.commscope.com/eeo.

 


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