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Title:  Senior Technical Writer (Remote)

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

If you wish to be a part of a team dedicated to delivering industry-leading performance through outstanding talent, and a culture of innovation and collaboration, then this is an opportunity you won't want to miss!


CommScope is looking to add a Remote Senior Technical Writer  to our team.


How You'll Help Us Connect the World

This is a great opportunity to be part of an outstanding team of writers developing content for products serving the telco and cable provider broadband market. One such product is AVCM, an asset and content management solution that allows video service providers to manage streaming content. You will be a key member of a development team consisting of product managers, product developers, and customer experts chartered with rapid software development. We are looking for someone with a proven ability to design and develop technical communications on multiple devices (laptop, tablet, phone) that inform and delight the customer. Key Responsibilities would include:

  • Continually and proactively gather information from software developers, architects, product managers, and other domain experts about new features and upcoming product changes.
  • Collaborate with geographically diverse multi-functional teams and other members of the technical content team to ensure consistency in workflow and writing style
  • Meet customer requirements by collaborating with domain experts to research, develop, and maintain technical content work. Create or obtain graphics, illustrations, screenshots, or screencasts.
  • Participate in pivotal initiatives around authoring environments, development processes, and automation tooling.
  • Actively participate in agile development team meetings and represent the interests of the documentation team. Produce technical content related work you're doing using CommScope tools and processes.
  • Handle review and approval process according to ISO procedures.
  • Assist in writing any other technical communications as requested and perform other duties as the need arises.


Required Qualifications for Consideration

  • Five plus years of strong experience developing technical /user documentation for software and hardware products. Experience in content development for the print, web, and help systems
  • In order to be successful in this role, an ability to read and understand requirements documents, engineering specifications, schematics, and system block diagrams would be imperative. Our ideal candidate will be adept at expressing complex concepts accurately in easily understandable text and graphics and will possess the ability to set up, navigate in, and use product(s) being documented to verify procedures where possible.
  • Experience with DITA, XML authoring, and component content management systems and have worked in a fast-paced Scrum/Agile development environment with solid understanding of JIRA and Confluence.
  • Intermediate to advanced skills with Microsoft Office applications and Intermediate skills for graphics editing, screen captures, screencasts.
  • Produce documents that conform to CommScope style, formatting, and coding standards.
  • Ability to work both autonomously and collaboratively and to respond quickly and effectively to internal team and customer needs.
  • Ability to deliver to deadlines, while managing inputs from multiple contributors.
  • Ability to manage multiple, competing priorities in a fast-paced, constantly evolving environment.
  • Drive and ability to learn new technologies quickly.


You Will Excite Us If You Have

A completed four year Bachelors Degree. Experience working in networking, broadband communications, or a related industry.


What happens after you apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how-we-hire

Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what’s next. We provide our employees with opportunities where they can innovate and build while growing and developing their careers. We grow with change and know the value diversity plays in bringing forth new insights and generating better solutions.


Perks & Benefits: The candidate will be rewarded with a comprehensive benefits package, including paid vacation, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Annual Incentive Plan.


Anticipated annual base salary range dependent on experience and qualifications: $90,000 - $120,000




Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. 

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at careers.commscope.com/eeo

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