Share this Job

Title:  Analyst, IT Operations - Database

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion.
Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from
busy airports to state-of-the-art data centers—we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity

Position Title: Analyst, IT Operations - Database


General Summary


This position is a member of the Database Team responsible for the administration of the SQL Server and Oracle database environments within CommScope.


Duties & Responsibilities

• Maintain and ensure maximum sustained performance and availability of the Company's database systems.
• Adhere to performance monitoring and alerting standards to ensure IT meets service level requirements.
• Develop and implement database strategies that enables innovation and seeks to leverage technology trends and processes that can create business value with agility and performance.
• Participate as a member of project teams providing guidance on database architecture, sizing and growth.
• Ensure timely delivery of assigned tasks within project duties.
• Communicate in both a technical and non-technical manner.  Must be able to listen and understand technical solutions, problems and issues and communicate them and their status for resolution to a non-technical audience.     
• Follow and adhere to CommScope’s ITIL change management processes.  


Related Education & Experience:

Bachelor’s in related curriculum such as Information Systems with 5+ years’ experience in to Microsoft SQL server administrator /Oracle database server and high-availability environments

Include demonstrated competencies and physical, mental, & interpersonal skills
• A completed Bachelor's Degree in Information Technology, Computer Science or related curriculum.
• Excellent communication skills both written and spoken.    
• Strong understanding of database, architecture and design of complex globally dispersed distributed database systems.
• Thorough understanding Microsoft SQL Server versions 2017, 2016, 2012 and 2008.    
• Experience with both Enterprise and Standard editions on SQL Server.
• Strong expertise in database, backup and storage technologies such as NetBackup and Data Domain.
• Understanding of database management within a virtualized server environment.
• Experience with the components of SQL Server such as MDS, SSIS, Always On, Analysis Services and Reporting Services. 
• Thorough understanding of backup and restore operations within SQL Server. 
• Excellent customer service skills - ability to resolve escalated customer issues in a timely manner.
• Ability to participate in an on-call rotation that includes off hour and weekend tasks.
• Proven time-management skills – ability to multi-task and prioritize work in a highly reactive environment.
• Exposure to other database technologies such as MySQL, PostgreSQL and AWS a plus.
• Experience in transitioning from Oracle to SQL Server a plus.
• ITIL Service Management Essentials or Foundation certified a plus.



Commscope is an Equal Opportunity Employer.


Job Segment: Operations Manager, Database, Oracle, Information Systems, Operations, Technology