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Title:  Engineer, Field Applicaton

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

To provide highly visible customer support through the performance of on-site installation, servicing, and repair of complex systems and equipment. Evaluate operational quality of equipment, instruct customer in operation and maintenance of system, serve as technical liaison with customer on admin and technical matters for assigned projects, and interpret customer needs.

 

Responsibilities:

  • Provide product and technical support to external and internal customers as contributing team member
  • Provide pre-sales technical support for development and implementation of complex products/applications/solutions for CommScope product lines, to include modification of product application to meet customer network configuration
  • Provide technical assistance through sales presentations, product demonstrations, installation, and maintenance of CommScope products
  • Provide product and application training to end users, channel partners, and system integrators.
  • Provide post-sales technical expertise during installation, implementation, testing, and maintenance of CommScope products

 

Our Requirements:

  • Bachelor degree/Diploma in Electronics, Electrical, Telecommunication, Computer or appropriate field or local equivalent with minimum 5 years of experience
  • Possess current industry technical certification (preferred) (BICSI RCDD, BICSI DCDC, BICSI OSP, FTTH)
  • Computer and office skill required (MS Office, Window Unix OS, Web programming and Database, Visio or CAD Drawing)
  • A minimum of 5 years structured cabling system design experience
  • Knowledgeable of local building, electrical and data-communication codes and regulations (e.g. NEC, CSA, IBC)
  • Knowledgeable of local structured cabling standards (e.g. ANSI/TIA 568C, ISO 11801, ANSI/TIA-942-A)
  • Working knowledge of Data Center functional areas (MDA, HDA, EDA, ZDA, EF) and familiar with data center industry trends
  • Subject matter expert in many Cabling Solution and product ranges across assigned CommScope Concentration(s)
  • Ability to influence, train, and mentor channel partners and system integration partners
  • Deal closing skills to assist sales force Influence outcome of a tender response technically through product expertise combined with strategic thinking in commercial landscape
  • Ability to create and deliver sales and training presentations with confidence and customer-facing skill
  • Excellent verbal and written communication skills
  • Strong interpersonal skills including the ability to establish and maintain relationships
  • Advanced technical skill set and well-developed problem-solving abilities
  • Test procedure and field test equipment for copper and fiber knowledge require
  • Excellent problem-solving skills are important in this role drive for results in addressing customer challenges important
  • Project management experience required
  • Possess vehicle and driving license

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.

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