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Director of Sales-Professional Services

Req ID:  82423
Location: 

Claremont, North Carolina, United States

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

The ideal candidate will be located in Shakopee, Minnesota or Claremont, North Carolina.  Candidates in other locations will be considered based on experience and qualifications. 

 

Sales management position for a specific region and/or country.  Manages the sales and customer relationship process to meet assigned financial objectives, including achievement of Professional Services sales goals for assigned territories and/or accounts specific to the Data Center and Cloud marketplace.  Responsible for coaching and counseling assigned Professional Services contributors and project managers in the field to achieve financial targets.  

Duties & Responsibilities

 Primary Contact / Style of Contact
 Develops account relationships at an executive level, as well as manages the on-going customer account relationships with the sales contributors. Resolves customer issues and escalations.

Coordinates with the project managers and professional services technical resources to assess key decision-makers’ needs and understands customer’s business, technology and product requirements to develop a plan of action to meet customer needs. Works with business unit leaders in support of customer needs and opportunities.

Primary Job Focus:
Ensures that appropriate internal resources are engaged to participate in sales activities and close sales opportunities.  In alignment with the key account strategic account plans, formulates, develops and implements business and sales action plans at the tactical level to achieve financial goals for the assigned geographic or account team.   

Job Accountabilities
Responsible for revenue and demand forecasting, account planning, project planning and other administrative tasks to grow financial objectives.  Responsible for expense management for assigned region.  Provides information and reports to inform management of sales progress and success

Coordinates with professional services and sales contributors to assesses market opportunities and develops business plans to meet revenue objectives.  Supervises the territory analysis and planning to enable appropriate allocation of time to accounts and customers.  Develops recommendations on growth, opportunities for growth and key target accounts

Motivates and directs salespeople to support CommScope’s strategic sales objectives (i.e., new product sales, new customer acquisition, etc.).  Provides leadership, coaching and counseling for all professional services personnel involved in customer interactions, principles and practices. 

Role in the Sales Process
Manages the execution of the complete sales cycle, from prospecting and qualifying sales leads, to coordinating sales activities and required resources for solution development negotiating and closing.

 

Travel up to 50%

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. 

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo 

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Learn more about how we're on a quest to connect the future and build what's next. 


Job Segment: Data Center, Sales Management, Manager, Network, Telecom, Technology, Sales, Management

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