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Sales Training Manager - Hybrid

Req ID:  76100

Charlotte, North Carolina, United States

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

Today’s commercial and industrial environments demand more from their networks and “good enough” connectivity is never really good enough. That’s why RUCKUS Networks designs and builds truly purpose-driven network infrastructure that meets the strictest requirements of all kinds of enterprise environments.


Together with our dedicated go-to-market partners, we enable customers to deliver exceptional network experiences to the students, residents, employees and others who count on fast, reliable connectivity, making RUCKUS Networks one of the most trusted brands in the business—a loyal companion ready to help get the job done, whatever it takes!   We have an opening for a Sales Training Manager within our WW Sales go-to-market (GTM) function; this opportunity reports directly to the departmental Global Director. Lead the charge in developing and implementing strategic initiatives to empower, educate and evolve our sales team. If you have a strong sales background, training expertise, and a passion for unleashing the full potential of sales professionals, we want you!


How You'll Help Us Connect the World

The primary goal of our Sales Training function is to own the end-to-end design and implementation of sales training programs, including prioritizing and analysis, incorporating best practices and confirmed methodologies, crafting and developing curriculum and evaluating business impact. The global Sales team is over 400 strong, and this role strives to capture the latest sales trends and innovative techniques to build the “Profile of a Successful Seller” with clear goals in mind to benchmark and train our growing teams. Focus areas include Sales Methodology (using, Product/Solution Training and New Sales Hire training and inductions.  The role requires interaction with RUCKUS’ leadership team and directly influences our business improvement strategies. This is an ideal setting for a Sales Training professional looking to make a genuine impact in an organization that can offer global exposure.  Responsibilities for this role include:

  • Lead and design the end-to-end Sales Training programs for onboarding, ongoing training and sales acceleration for our global sales organization with a customer-centric and channel slant
  • Work with sales leadership and HR to discover requirements to develop, execute and optimize an impactful training program that makes a measurable difference
  • Use performance data to identify knowledge or skill gaps across the sales team to determine priorities with key stakeholders (sales, product, marketing, operations) and drive programmatic change against competency improvements and KPIs
  • Own and manage the development of educational content for ongoing training via workshops, storyboards, presentations and guides against a prioritized roadmap of initiatives spanning major milestones, continuous improvements, regional sales events and product launches
  • Facilitate learning by incorporating a variety of presentation methods and applications to accommodate learning styles, including Instructor-Led, Coaching, Virtual ITL, eLearning and blended learning for sales reps
  • Build a trusted relationship with sales reps, product teams, operational staff and sales leaders across multiple GEOs,  
  • Regularly analyze the efficacy of the enablement, sales training and onboarding programs  to iterate on the enablement strategy
  • Maintain sales enablement software and online forum/library to ensure it is easily accessible and provides the capabilities sellers need
  • Can travel 10-25%, including international travel

Required Qualifications for Consideration:

  • Previous sales experience and three or more years of sales enablement, sales training, or sales support, and a demonstrated knowledge of standard processes, methodologies, and technologies in these areas
  • Experience crafting and delivering learning programs to reflect knowledge in adult learning principles, both in and out of traditional classroom environments
  • Measurable experience with having a positive impact on business outcomes and Sales Methodology programs such as “Strategic Selling,” “MEDDIC,” or “Challenger Sale”


You Will Excite Us If You Have:

  • Bachelor degree
  • Data-driven and Tech-savvy (e.g., Microsoft Office, Teams, Go-To-Meeting, SharePoint, Tableau, Salesforce,
  • Passion for the sales profession
  • Deep knowledge of the buyers’/customer journey


What Happens After You Apply:

Learn how to prepare yourself for the next steps in our hiring process by visiting


Why CommScope

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.


RUCKUS Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve. Together with our network of trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens and employees who count on them.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at




It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.




Learn more about how we're on a quest to connect the future and build what's next. 

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