Technical Writer II

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion.
Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from
busy airports to state-of-the-art data centers—we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.

CommScope is looking to add a Technical Writer to join our team at Bangalore

How You'll Help Us Connect the World:

The Technical Writer team plays an integral role as the prime for installation, commissioning, software upgrades, software and hardware feature functionality documentation for internal and external customers.

He/ She is part of the technical documentation team that delivers comprehensive and detailed publications related to our technology, products, processes, and operator procedures.

Tasks include writing, editing, and quality control of several parallel streams of guides for our various programs.

Duties and Responsibilities:

Work with PLM, R&D and Technical Support to generate manuals, customer communications, release notes, MOPs (Method of Procedure), and other customer facing documentation for CommScope wireless products. This includes generation of documents for new products or communication and updating the existing documentation for release over release changes. Work with the extended team to collect input, generate documents following the polices and templates, and hold reviews. Publish the final documents to on-line repositories. Ultimately own the quality of the results and ensure that all customer facing documents meet the encouraged and required levels of quality and are delivered on agreed to schedule.

Education & Experience:

Bachelor’s degree in engineering, applied science, IT, communications, technical marketing, or technical writing, and 2 years of professional experience crafting and maintaining technical publications, including at least 1 year using CCMS, preferably DITA.

Must Have Skills:

• Experience with CCMS, preferably DITA
• Excellent English writing skills
• Strong communication skills, ability to work with a variety of peer teams
• Dedication to quality
• Ability to optimally collaborate with diverse remote teams in different time zones
• Determined and looking for ways to work around hurdles
• Ability to multi-task and work with shifting priorities

You will excite us if you have:

• Experience with Oxygen XML
• Experience with Adobe FrameMaker
• Experience with Microsoft SharePoint
• Background in or exposure to mobile telephony, wireless networking, data networks, or hardware or software development

What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US

Why CommScope?

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.

Commscope is an Equal Opportunity Employer.

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