Business Operations Analyst
Apodaca, Other, Mexico, 66646
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Aurora Networks (formerly CommScope’s Access Networks Solution segment) is the world’s leading provider of access network solutions. Our comprehensive, end-to-end product portfolio supports global service providers with innovative, leading-edge HFC, PON and broadband network products.
The Aurora Networks Backlog Management team is looking for a motivated, collaborative, critical thinker. This Team plays a key role in maintaining flow and balance across this complex business segments backlog. The right candidate will have the unique opportunity to learn from and work hand in hand with key business stakeholders and gain valuable exposure across the organization. This is on onsite role (five days a week) at our Apocada, MX facility
How You'll Help Us Connect the World:
This new Team will maximize revenue and customer satisfaction by aligning supply to support Customer requirements in collaboration with Sales, Operations, Planning, and Product Line Management (PLM).
- Work with various scheduling teams to ensure production commitments are aligned to the Customer Request
- Work with respective logistics teams to facilitate expedited shipments.
- Customer & Sales Escalation – point person for any order escalations from start to resolution. Including, but not limited to
- Following up with planning on the status of inbound supply
- Review allocation scenarios, presenting to leadership for a decision
- Working with PLM on any potential replacement options
- Provide consistent communication to Customer Service and Sales regarding delivery expectations and performance
- Assist in quarter end activities, keeping in continuous contact with various departments to maximize all revenue potential. Including but not limited to, reporting and ensuring new order bookings, holds preventing shipment, outstanding invoices, and revenue risk reporting.
- Support PLM through product transitions, preparing for and communicating impact on new and existing backlog.
- Support Demand and Supply Planning with inventory management and reduction.
- Manage and align interorganizational transfer orders and shipments.
- Work closely with various teams to resolve any holds affecting order completion.
- Other distribution and supply alignment activities as required.
Required Qualifications for Consideration
- Bachelor’s degree or equivalent experience
- Purchasing, supply chain and/or customer service experience
- Outlook and advanced Excel knowledge
- Strong analytic skills with dashboards, build templates, charts and tables
- Bi-lingual in English and Spanish
You Will Excite Us If You Have
- SAP experience
- General understanding of manufacturing operations and the flow of supply/demand
- Experience working in a global environment
Important Candidate Notice: On January 9, 2026, CommScope finalized the sale of its Connectivity and Cable Solutions segment, which included the CommScope name and brand, to Amphenol Corporation. The remaining businesses — Access Networks Solutions (now rebranded as Aurora Networks) and RUCKUS Networks have been unified under the new parent company, renamed as Vistance Networks. The role being advertised is part of Aurora Networks.
Why Join Us?
Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.
Aurora Networks (formerly CommScope’s Access Networks Solution segment) is the world’s leading provider of access network solutions. Our comprehensive, end-to-end product portfolio supports global service providers with innovative, leading-edge HFC, PON and broadband network products.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at Vistance Networks.
Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
Learn more about how we're on a quest to connect the future and build what's next.
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Logistics, Operations Manager, Supply Chain, Supply Planner, Operations, Bilingual