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Title:  Engineer I, Quality

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion.
Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from
busy airports to state-of-the-art data centers—we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity

Job Title : Engineer, Quality

 

General Summary : Provide quality engineering service to all areas of the business unit operation, primarily in design/development process, supplied product, manufacturing processes. Liase with customer quality assurance representatives for sales order acceptance tests and inspections.

 

Duties & Responsibilities

  • Work with customers on the development of product quality plans.
  • Work with design/development group-input at design reviews, participate in drawing change request reviews
  • Co-ordinate first article and product qualification of new and modified products, i.e trial build of product.
  • Coordinate customer inspection – organise product (by sample) for customer verification, prepare reports etc.
  • Participate in returned goods evaluation
  • Support the manufacturing process by: 
  • Process error prevention methodology such as FMEA’s
  • Working closely with operations facilitator and process engineer on new process developments
  • Monitoring process capability – SPC etc
  • Conducting internal audits
  • Recognise customer expectations and implement (or promote) appropriate procedures/awareness to ensure BU satisfaction.
  • Have ownership for controlling and ensuring root cause analysis and preventive actions are implemented for Customer Notification and Product Notification
  • Participate in Material Review Board – preventive actions.
  • Create and present appropriate quality measures. 
  • Any other relevant job as per management requirement
  • Able to work within teams as an active participating member. 
  • Able to work with minimum supervision.
  • Able to manage Customer representatives, often in exacting circumstances and maintain a professional attitude always.
  • Able to handle the projects using six sigma methodologies.

 

Judgments and Decisions

  • In absence of Quality Manager, will make decisions on a variety of topics on suppliers, process etc, to ensure customer satisfaction.
  • Will make decision within specified procedures and criteria associated with supplier surveys, MRB’s, deviation authorisation, quality/product standards.

 

Contacts

External :  Customer, Supplier, BSI, Quality (Andrew outside India)

Internal :   All departments, ie design, operations, planning, buyers, customer services

 

Qualification : Preferably Bachelor’s in related curriculum such as Engineering

 

Experience : Preferably 3+ Years of Related Experience. Experience in quality engineering in high volume/mix manufacturing environment.

 

Skills Required :

Include demonstrated competencies and physical, mental, & interpersonal skills.

  • Thorough knowledge of quality engineering techniques for FMEA (Failure Mode Effect Analysis) & problem solving such as 8D Concern Analysis.
  • Thorough knowledge of quality systems i.e. ISO 9001, ISO 9000-2000.
  • Computer Literate
  • Proficient communicator and interpersonal skills to deal with wide range of external and internal contacts.

Commscope is an Equal Opportunity Employer.

 


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