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Title:  Manager - Head of Operations Support

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion.
Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from
busy airports to state-of-the-art data centers—we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity

Job Title : Head Manager, Operations Support


General Summary : This is a KEY senior leadership position in Operations. The incumbent will Manage, plan, and direct the activities of assigned personnel in the functions that include:  Facility/Factory Projects, Facility Management, Controls engineering, Maintenance, Environment/Health/Safety, General Admin, Fabrications and installation, design drafting and engineering, capital projects and programs in order to provide the most efficient and economical service to the Corporation.


Duties & Responsibilities :

  • Has overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project.
  • Apply knowledge, skills, tools, and techniques to project activities to meet the project requirements.
  • Helps define project scope, goals and deliverables; Define tasks and required resources
  • Manage budget; Allocate project resources; Create schedule and project timeline; Track deliverables; Supports and directs team
  • Monitor and report on project progress; Present to stakeholders reports on progress as well as problems and solutions
  • Implement and manage change when necessary to meet project outputs; Evaluate and assess result of project
  • Coordinate maintenance department activities for the care and upkeep of all manufacturing equipment, support equipment, utilities, etc.  Maintain spare parts inventory to minimize equipment downtime.
  • Coordinate equipment fabrication and installation functions that include minor equipment fabrication including mechanical and electrical, equipment installation and relocation, tool and die fabrication.  Determine department cost versus outside vendor cost of goods produced.
  • Establish and maintain preventive maintenance program through a semi-annual schedule to increase performance and maximize life expectancy of all production equipment.
  • Provide leadership and direct the team in initiatives that will create a culture of excellence in Environment, Health and Safety.


Qualification : Bachelor’s in related curriculum such as Engineering Electrical / Mechanical / Production Engineering


Experience Required :

  • 20+ Years of Related Experience with 10+ Years of Managerial experience leading a group of senior Managers and Engineers
  •  Strong background in Factory Operations with Experience in running Projects; Facilities; Maintenance and Administration 
  • Critical Experience Required: Strong Project management Experience having lead large projects


Skills Required :

  • Leadership Skills: Must possess impeccable leadership qualities and ability to lead the team in the best possible manner. A strong knowledge base coupled with effective leadership skills.
  • Problem-Solving Skills: Must have the ability to implement a systematic approach to solve complex problems
  • Communication Skills: Ability to understand clearly company’s end-objectives and communicate those objectives to the team members precisely and concisely. Must hold strong communication and interpersonal skills to articulate their ideas, expectations, requirements, and deliverables to team members, vendors, and stakeholders alike.
  • Time and Team Management Skills: Ability to manage time and promote teamwork that will result in improving productivity, resolving conflict, evaluating the performance of the team, and monitoring overall progress of projects.


  • Risk Management Skills: Must have the ability to foresee risks in an ongoing project. Risk management is the process of identifying, analyzing and responding to the risk factors associated with a project.
  • Organization Skills: Must the ability to multi-task and demonstrate organization skills that include prioritizing tasks, compartmentalizing projects to avoid confusions, and neatly documenting every process for easy access and future reference. It also includes envisioning all the steps throughout the life of the project and predicting issues that might occur in the future.
  • Adaptability: Businesses are evolving at a rapid pace – whether it is new processes, technologies or standards, there is something new every day. The ability to adapt to the growing changes is equally critical. He must be able to implement a strategy to work around the changes without impacting the existing operations.

Commscope is an Equal Opportunity Employer.


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