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Title:  Analyst, IT FinOps

This is an intermediate level analyst position to provide support for compute, storage and data center services in a hosted cloud environment supporting the global network.  The FinOps analyst will support projects to migrate workloads from on premise IT infrastructure to cloud environments as identified by the business.  The FinOps analyst will support selection of resources and financial accountability for cloud services.  The analyst will provide support using available technology systems.  The analyst will resolve issues directly if possible, escalating as necessary for more complex issues.  The analyst will utilize the ERP, VIM, AWS Console, GCP Console, Azure Console and other systems to support cloud projects and financial accountability for IT Infrastructure.  The analyst will work as a member of a team and have general responsibility as the primary FinOps resource. 

Duties & Responsibilities

  • Support cloud operations across the global network:
    • Guide resource decisions
    • Analyze resource needs for new workloads
    • Provide cost analysis as needed
    • Provide financial accountability for cloud operations
    • Work with cloud resource consumers to estimate cost of proposed cloud workloads
    • Provide optimization plans for workloads to improve cost
  • Support ITI operations:
    • respond to ServiceNow requests for FinOps services
    • support server, storage, and backup teams
    • maintain optimization plans for IT Cloud resources
    • analyze and code cloud invoices timely to ensure invoices are paid on time
    • create purchase requisitions as needed to support cloud services with appropriate charges to business segments
  • Support infrastructure projects:
    • submit and track CARs as needed
    • create internal orders as needed
    • submit asset capitalization forms as needed
    • assist in managing the infrastructure capital plan
    • submit purchase requisitions as needed
  • Support infrastructure financial accountability:
    • track cloud operations expenses and provide forecasts as needed
  • Work closely with other team members to meet team goals and improve processes
  • Recommend changes to policies, procedures, and standards to ensure conformance with IT and Company objectives. 
  • Take personal responsibility for attending meeting commitments and ensuring expected results are achieved

 

Skills Required

  • Solid Customer service skills
  • Solid attention to detail
  • Solid understanding of finance and accounting
  • Solid Collaboration skills
  • Knowledge of the core Finance principles and basic understanding of the corporate accounting process (forecast, invoicing, chargeback, accruals...etc.)
  • Ability to communicate and present verbally and written, with confidence and skill to multiple levels of leadership
  • Strong analytical and problem-solving skills
  • Ability to work under pressure and to meet deadlines
  • Ability to de-escalate and resolve conflict
  • Solid understanding and ability to use Microsoft office suite including but not limited to email, Word, Excel, and PowerPoint
  • Strong interpersonal and teamwork skills to facilitate interactions with users, vendors, accounting, finance and other stakeholders
  • Effective spoken and written English language communication skills with ability to impart ideas in both technical and user-friendly language
  • Ability to read, write and speak English fluently
  • Ability to mentor team members
  • Basic knowledge of Amazon Web Services (AWS), Azure and Google Cloud Platform (GCP) including technical functionality and cost models
  • Cloud fundamental certification preferred – AWS, Azure, or GCP
  • Ability to properly structure, model and visualize cloud platform data to support decision making
  • Ability to navigate, cleanse and integrate raw data to develop dynamic dashboards using data analytics tools such as Cloudability, PowerBI, Google Big Query, GSuite products, Azure, etc.
  • Ability to do deep dives to further dissect issues or identify opportunities
  • Has aptitude to learn and understand new concepts and technologies to become an expert in the field
  • Strong organizational and project management skills
  • Ability to work within a team or independently with a transformation mindset. Able to work within functionally diverse teams
  • Ability to operate successfully in a lean, agile, and fast-paced organization
  • 3 - 5 years of work experience in a public cloud environment at a global company
  • Possesses a current FinOps certification, or ability to attain within 6 months
  • Possesses an AWS Practitioner certification or similar or ability to attain within 12months
  • Understanding of cloud infrastructure technologies
  • Ability to use tools to capture, track and analyze cloud infrastructure usage and costs
  • Ability to collaborate with engineers to design and build cloud resource tracking tools
  • Strong data analysis skills including processing, interpretation, visualization and storytelling
  • Strong interpersonal and collaboration skills within own team, technical IT partners, and customers
  • Ability to translate technical data for non-technical audiences

 

Information Technology Individual Contributor Competencies

Key Values

Competency

Definition

 

INNOVATION

 

 

Creativity

Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

 

Innovation Management

Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

INTEGRITY

Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Integrity and Trust

Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

INTERDEPENDENCE

Peer Relationships

 

Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.

Written Communications

Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Listening

 

Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagree

IMPROVEMENT

 

Learning on the Fly

Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

 

Process Management

Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

 

STRATEGIC SKILLS

Functional/Technical Skills

Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. and seeks opportunities to learn when facing change and new challenges

 

 

 

 

 

 


Job Segment: Data Analyst, Project Manager, Data Center, ERP, Data, Technology

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