Building & Campus Americas Leader

General Summary

The Building & Campus Americas Leader leads the regional business agenda and commercial execution across the United States, Canada, and CALA. This senior leader functions as the regional general manager for the Americas, with accountability for Sales, Systems Engineering, Regional Marketing, and Customer Service, and shared ownership of revenue growth, gross margin, market share, forecast accuracy, pricing execution, channel performance, demand creation, and customer experience.

The role leads the Americas Sales, Systems Engineering, Regional Marketing, and Customer Service organizations and establishes an integrated go-to-market and customer engagement model across direct sales, distribution, partners, consultants, contractors, integrators, strategic accounts, and other market influencers. The Americas Leader builds a disciplined regional operating cadence and partners with Product Line Management, Commercial Operations, Engineering, Operations, Finance, and other Building & Campus leaders to align growth priorities, portfolio needs, supply realities, pricing actions, investment choices, and customer commitments into one regional execution plan.

Duties & Responsibilities

• Define and execute the Americas commercial strategy for Building & Campus across the United States, Canada, and CALA, translating business priorities into regional, country, vertical, segment, account, and route-to-market plans.

• Own Americas revenue, gross margin, market share, bookings, pipeline, forecast, pricing execution, sales expense, operating efficiency, and regional investment performance, with clear accountability for corrective action when commitments are at risk.

• Lead regional and country sales leaders by establishing consistent accountability for territory design, account ownership, coverage, productivity, customer engagement, talent quality, leadership routines, and execution against annual sales plans.

• Optimize market coverage and differentiated go-to-market execution across direct sales, strategic accounts, distribution, channel partners, consultants, contractors, systems integrators, and other decision makers to position CommScope Building & Campus as a preferred solutions provider.

• Build executive relationships with key customers, channel partners, distributors, design influencers, and industry stakeholders; actively sponsor major opportunities, strategic bids, and critical customer escalations.

• Drive disciplined pipeline management, CRM adoption, opportunity quality, sales-stage governance, forecast accuracy, and weekly and monthly commercial reviews across the Americas organization, with clear expectations for variance explanation, recovery actions, deal inspection, risk escalation, and decision-making when plans are off track.

• Own the follow-through from regional commercial reviews, including documenting decisions, assigning owners, tracking commitments, escalating risks, and ensuring that corrective actions translate into measurable improvements in revenue, margin, forecast quality, pipeline health, pricing discipline, and customer outcomes.

• Lead regional pricing and discount execution in partnership with Product Line Management and Finance, balancing revenue growth, market competitiveness, price realization, and gross margin objectives.

• Partner with Product Line Management and Engineering to translate customer, competitor, application, pricing, channel, and market intelligence into portfolio priorities, product roadmaps, business cases, solution requirements, and region-specific actions that improve win rate, share position, and profitable growth.

• Lead the regional competitive response process by identifying share threats, pricing pressure, channel conflict, coverage gaps, product-positioning issues, and competitor moves, then coordinating timely actions with Product Line Management, Marketing, Finance, Channel, and Sales leadership.

• Partner with Operations, Supply Chain, and Customer Experience to align demand, backlog, product availability, service levels, and customer commitments with regional priorities.

• Strengthen distribution and partner coverage where needed, challenge underperforming routes to market, and establish clear partner expectations, segmentation, enablement, and performance management.

• Ensure appropriate field application and systems engineering support is aligned to regional opportunities and serves as an effective conduit between customers, sales, and product teams.

• Lead Customer Service to deliver responsive order management, issue resolution, communication, and service performance; establish clear service metrics and coordinate cross-functionally to address recurring customer pain points.

• Lead Regional Marketing to translate business priorities into differentiated regional campaigns, vertical and segment programs, partner marketing, sales enablement, launches, events, and demand-generation plans with measurable commercial outcomes.

• Develop annual operating plans, regional growth initiatives, resource plans, and investment priorities based on market attractiveness, customer potential, cost to serve, expected return, execution capacity, and the trade-offs required to deliver the region’s revenue and margin commitments.

• Build, develop, and retain a high-performing, diverse Americas sales leadership team with clear succession plans, leadership bench strength, role clarity, and accountability.

• Lead organizational change and commercial transformation across a complex matrix while establishing transparent communication, consistent processes, and alignment with Building & Campus priorities.

• Ensure compliance with applicable company policies, financial controls, channel governance, ethical standards, and commercial approval requirements.

• Represent the Americas region as a key member of the Building & Campus leadership team and contribute to long-range planning, portfolio reviews, investment priorities, and strategic decisions.

• Bring a regional profit-and-loss mindset to decision-making, using financial data, commercial analytics, and operating inputs to balance growth, margin, operating expense, customer commitments, and long-term share position.

Key Deliverables

• Americas commercial strategy and execution roadmap covering the United States, Canada, and CALA.

• Delivery of regional revenue, gross margin, market share, bookings, pipeline, forecast, and sales expense commitments.

• Improved sales coverage, channel productivity, CRM discipline, forecast accuracy, price realization, and commercial operating cadence.

• Stronger executive relationships and measurable growth across priority customers, verticals, partners, distributors, consultants, contractors, and integrators.

• A high-performing Americas sales organization with clear accountability, succession capability, and consistent execution.

• Integrated regional execution across Sales, Systems Engineering, Regional Marketing, and Customer Service, with measurable improvement in technical influence, demand generation, service performance, and customer experience.

Accountability / Impact

• Regional accountability for Building & Campus commercial performance across the United States, Canada, and CALA.

• Direct impact on revenue growth, gross margin, market share, customer retention, channel effectiveness, forecast quality, and business profitability.

• Responsible for leading leaders and influencing investment, pricing, portfolio, coverage, and resource decisions across a complex regional organization.

• Expected to provide executive-level leadership, commercial discipline, and strategic direction for the Building & Campus business in the Americas.

Required Qualifications for Consideration

• Bachelor’s degree in Business, Engineering, Marketing, Finance, or a related discipline.

• 15+ years of progressive sales, commercial, channel, business development, or related leadership experience in complex B2B markets.

• 10+ years of people leadership experience, including experience leading leaders and geographically dispersed teams.

• Demonstrated success owning regional revenue, gross margin, market share, forecast, and sales expense performance.

• Proven experience developing and executing go-to-market strategies across direct, distribution, partner, consultant, integrator, and strategic-account channels.

• Experience leading sales organizations in a global, matrixed environment and influencing Product Line Management, Engineering, Operations, Finance, Marketing, Customer Experience, and other cross-functional teams.

• Strong financial and commercial acumen, including pricing, discount management, pipeline analytics, forecasting, resource allocation, operating expense discipline, investment prioritization, business-case development, and the ability to explain regional performance drivers to senior leadership.

• Strong executive communication, negotiation, customer engagement, organizational leadership, and change leadership skills.

• Ability and willingness to travel domestically and internationally as business needs require. Candidates located outside Claremont, North Carolina must reside within reasonable proximity to a major commercial airport.

• Demonstrated experience leading or integrating Sales with Systems Engineering, Regional Marketing, and Customer Service or comparable customer-facing functions.

Preferred Qualifications

• Master’s degree in Business Administration or a related discipline.

• Experience in cable, connectivity, telecommunications, data center infrastructure, electrical infrastructure, network infrastructure, or related technology markets.

• Knowledge of structured cabling, copper connectivity, fiber connectivity, partner ecosystems, distribution, consulting engineers, contractors, and systems integrators.

• Demonstrated success transforming a sales organization, improving forecast discipline, increasing channel productivity, and building leadership bench strength.

• Experience integrating customer, competitor, pricing, and market intelligence into regional growth plans and portfolio decisions.

• Experience leading commercial teams across the United States, Canada, Mexico, Brazil, and other CALA markets or a similarly diverse Americas region.

• The preferred location for this position is Claremont, North Carolina. Consideration may also be given to qualified candidates located elsewhere within the Americas, provided they reside within reasonable proximity to a major commercial airport and are able to meet the position’s domestic and international travel requirements.

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. The expected starting pay for this position is $230,000 annually based on hired level and experience this start can increase. The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. 

What Happens After You Apply:

Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enabling game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for tomorrow's needs.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.